Refund policy

At Our Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

We offer a 14-day return window from the date your order is delivered. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received. Proof of purchase is required to process all returns.

To initiate a return, please contact us at BitcoinRanchUSA@gmail.com with your order number and reason for return. Once approved, we will provide instructions on how to return the item.

Please note that customers are responsible for return shipping costs unless the item is damaged or incorrect. We recommend using a trackable shipping service to ensure safe delivery.

Refunds will be processed within 5–7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

We do not accept returns on final sale items, gift cards, or digital products.

If you receive a damaged or defective item, please contact us within 48 hours of delivery so we can resolve the issue promptly.